The Biggest Cybersecurity Threats Are Inside Your Company

HARVARD BUSINESS REVIEW

When security breaches make headlines, they tend to be about nefarious actors in another country or the catastrophic failure of technology. These kinds of stories are exciting to read and easier for the hacked company to admit to. But the reality is that no matter the size or the scope of a breach, usually it’s caused by an action, or failure, of someone inside the company.

The role that insiders play in the vulnerability of all sizes of corporations is massive and growing. In the 2016 Cyber Security Intelligence Index, IBM found that 60% of all attacks were carried out by insiders. Of these attacks, three-quarters involved malicious intent, and one-quarter involved inadvertent actors. IBM Security research also found that health care, manufacturing, and financial services are the top three industries under attack, due to their personal data, intellectual property and physical inventory, and massive financial assets, respectively.  However, while industries and sectors differ substantially in the value and volume of their assets and in the technology infrastructures they have to manage and defend, what all businesses have in common is people — all of whom have the potential to be an insider threat.

Before addressing the threat, it’s helpful to understand the primary types of insider risks:

  • We’re only human, and at exactly the wrong time. Human error is a major factor in breaches, and trusted but unwitting insiders are to blame. From misaddressed emails to stolen devices to confidential data sent to insecure home systems, mistakes can be very costly. The riskiest of these are well-meaning IT admins, whose complete access to company infrastructure can turn a small mistake into a catastrophe.
  • A few people leak the passwords. With these trusted but witting insiders, it’s the thought that counts. Malicious employees whose intent is to steal or damage are a very real risk. Some steal competitive information, some sell data or intelligence, and some just have a vendetta against the organization.
  • A wolf in the clothing of John from accounting. Cyber criminals are experts at hijacking identities. Some accomplish this by compromising an employee system through malware or phishing attacks; some leverage stolen credentials, especially by gleaning data from social networks. In many cases attackers can increase a hacked user’s access within a system, leading them to even more sensitive information.

The most dangerous aspect of insider threats is the fact that the access and activities are coming from trusted systems, and thus will fly below the radar of many detection technologies. Particularly in the latter two categories, malicious actors can erase evidence of their activities and presence to further complicate forensic investigations.

SOURCE: HARVARD BUSINESS REVIEW, SEPT. 19, 2016

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